Mar 31, 2021


Kern Valley Healthcare District has launched a new portal for patients called MyCareCorner.

It’s an upgrade from the previous portal, Thrive Patient Portal.

“Patients who receive care at any of our locations — can take an active role in managing their own health through the new patient portal, with more robust features in the near future,” the health district said on its website. “In addition to handling their own care, parents and healthcare proxies (with authorized consent) will appreciate the ability to access the records of those individuals for whom they manage care.”

The portal allows patients to view lab results, look at their current medication list, send secure messages to health care providers and ask general medical questions or inquire about billing. Users can also request copies of their medical records.

New patient portal users will automatically receive an email after a visit to Kern Valley Hospital with instructions on how to set up MyCareCorner profile.

Existing portal patients should log into their Thrive accounts, where they will be redirected to login page. Once there, they will be asked to complete registration.

“Each health system has its own electronic health record system, so this does not provide access to your health information at other hospitals and clinics,” the district said. “Information you have entered in the Patient Portal is not visible to your physician.”

The district website includes links to instructional videos on how to register for and use the new portal. There are also videos on adding family members to your account and sharing records.

“The secure messaging feature in the patient portal is only for nonurgent medical questions or concerns,” the district said. “Please call our clinics or hospital directly for urgent health concerns. For all other messages for your provider, billing, medical records, etc., please continue using this feature in the portal. Our staff will respond within two-three business days.”