6412 Laurel Avenue
Mountain Mesa, California 93240

KVHD Helpful Resources

The below resources are here to help you find the answer to our most common questions. Please review the information below and utilize our helpful sections/links to your left for faster searching. Kern Valley Health District aims to provide world-class healthcare to the Kern River Valley.

Patient Forms

Access our patient forms.

Authorization Form

Authorization Form – Click to Download
Authorization form to receive copies of medical records.

Consent to Treat Form

Consent to Treat Form – Click to Download
Authorization for third-party to consent to treatment of a minor lacking capacity to consent.

MyCareCorner / Patient Portal

Managing your health through our patient portal.

New Patients

After a visit to Kern Valley Hospital, you will automatically receive an email with instructions on how to create your MyCareCorner profile.

Past Portal Users

Migrate your account in 3 simple steps:

  1. Sign into your previous Thrive Patient Portal account
  2. You will be redirected to page
  3. Click Create Account and Fill out appropriate registration fields to complete Registration for MyCareCorner

Migrate Past Account

Additional information

Each health system has its own electronic health record system so this does not provide access to your health information at other hospitals and clinics.

Information you have entered in the Patient Portal is not visible to your physician.

To learn more About the porthole – click here.


Our admitting staff is here to help you through the registration process for all our hospital services.

Admission Overview

Please have your insurance and photo identification cards available and any co-pay amounts that may be due at the time of service.

For Outpatient services, the admitting staff will verify the patient’s insurance eligibility, benefits, and patient financial responsibility at the time of registration. For Emergency room visits this step will wait until after the doctor has completed the medical screening.

If you are coming for services (Physical Therapy, CT, Ultrasound, etc.) that require authorization, a referral must be submitted to your insurance company by your PCP (primary care provider).

Please be advised that each time you receive services at KVHD, you must sign a new consent form.

Community Health Needs Assessment

Download our Community Health Assessment – Click Here

You may also request a paper copy in person: Deborah Hess, Public Affairs / Marketing Manager By e-mail: By phone: 760 379 5257 Ext 24

Phone Directory

Medical Services

  • Emergency Services (760) 379-2681 x251
  • General Surgery (760) 379-2681 x220
  • Recovery (760) 379-2681 x218
  • Imaging Services (760) 379-2681 x224
  • Laboratory Services (760) 379-2681 x346
  • Physical & Occupational Therapy (760) 379-6686
  • Respiratory Therapy (760) 379-2681 x247
  • Social Services (760) 379-2681 x211
  • Transport (442) 899-8815

Administrative Contacts

  • Billing / Patient Accounts / Collections( 760) 379-2681 x507
  • Complaints / Concerns (760) 379-2681 x241
  • Foundation (760) 379-5257 x4
  • Human Resources (760) 379-5257
  • Public Relations (760) 379-5257 x4

Social Services

About Social Services

The Social Services Department at Kern Valley Hospital helps individuals, couples and families cope with social, psychological, cultural and medical issues resulting from illness. The Social Work Department also helps patients fully utilize medical care and services by:

  • Explaining health-care resources and policies to patients, family, and professional staff.
  • Helping plan for post-hospital patient needs by arranging for care at another facility or home.
  • Explaining to patients the epidemiology of diseases, including social environment risk factors.
  • Helping patients and families receive needed follow-up care by referral to health-care resources.
  • Understanding the social, cultural, and religious variables that contribute to patients’ responses to illness and their use of health-care resources.
  • Providing advocacy through appropriate organizations.

Social Workers may help patients with advance directives and other long-term care issues. They assure that patients’ medically related emotional and social needs are met and maintained throughout their medical treatment.

Contact Social Services

Manager Irina Diaz – (760) 379-2681 ext. 211

Hours of Operation: 8:30am – 4:30pm | Monday – Friday